Resume Objective: To obtain a challenging secretarial/sales position.
- Excellent Customer Service
- 3 ½ years secretarial experience
- 60 wpm typing speed
- 2 years sales experience
- Experience in Microsoft Word and Excel
- Filing
- Switchboard Experience
- Cashier experience
- Courses taken in computer science such as Introduction to windows, Unix 1 and work experience with systems administration
- Developed ability to work in a fast-paced atmosphere
- Diplomatically resolved customers complaints on as-needed basis
- Successfully meets deadlines
- Sales Skills
- Ukiah High School:
Graduated 2002 - Mendocino College 2002-2003:
Psychology, Algebra I, English 200, Critical Thinking, Interpersonal Communications, Introduction to computers - Cuesta College 2003-2004:
Sociology, Algebra II, Spanish I, History - Mendocino College 2007:
Work experience in systems administration, Unix I
Best of the Bay Television
January 2008 - Present
Marketing Specialist
- Creatively market media advertising to local businesses in the bay area
- Phone sales
- Data entry into Filemaker
- Customer Service
- Multimedia communications; email, fax, etc
- Top sales producer for eight consecutive months
- Perfect Attendance
Ukiah Daily Journal
February 2005 - January 2008
Classified Sales Representative/Advertising Assistant
- Conduct sales for classified advertisements in newspaper.
- Successfully meet deadlines as well as publish for the classified ads.
- Create layout and placement of advertisements using templates for daily editions and special sections.
- Prepare and publish legal advertisements
Dr. James Mattern, DDS and Dr. John Watts, DDS Dental Office
September 2005 - February 2005
Customer Service Representative/Secretary
- Completed basic reception/secretarial tasks, and cashiered.
- Set up appointments for patients.
- Dealt with insurance claims and checks for patients.
NorCoast Life Insurance Agency, Inc.
2002 - August 2003
Customer Service Representative
- Customer Service Representative
- Reviewed and submitted health insurance applications for Blue Shield and Blue Cross.